CANCELLATION POLICY

A non-refundable deposit is required to book your appointment and will be credited toward your service. Appointment times are only secured once the deposit is received. If you need to reschedule, please provide at least 72 hours’ notice so your deposit can be applied to a future appointment. Cancellations made within 72 hours of your appointment will result in a 50% cancellation fee (loss of deposit). Same-day cancellations or no-shows will be charged the full balance of the service, and no future appointments will be scheduled until the balance is paid in full. Please arrive on time, as late arrivals may shorten your scheduled service time. If you arrive 15 minutes late for a 30-minute service or 30 minutes late for a 60-minute service, you will be charged the remaining balance and your appointment will be rescheduled for another date.